Privacy Policy

Welcome to kingsgateinsurance.com (the “Site”), owned and operated by Kingsgate Insurance (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By using our Site, you consent to the collection and use of information in accordance with this Policy.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us.

1. Information We Collect

We may collect personal information and non-personal information from you in various ways:

1. Personal Information

   • Contact Information: This may include your name, email address, phone number, mailing address, or similar details you provide when filling out forms on our Site or contacting us for customer support.
   • Policy or Quote Details: Information you submit in order to receive quotes, policy information, or other insurance-related services.
   • Billing Information: If you purchase products or services, we may collect payment method details (e.g., credit card number, billing address).
     **Note:** We do not store or process complete payment information directly on our servers; this may be handled by a third-party payment processor that adheres to strict data security standards.
   • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. Non-Personal Information

   • Usage Data: We may automatically collect certain information about how you use and interact with the Site, such as IP address, browser type, browsing actions, and pages visited.
   • Cookies and Similar Technologies: We may use cookies or similar tracking technologies to collect information about your interaction with our Site. This helps us improve user experience, remember preferences, and personalize content.

2. How We Use Your Information

We may use the collected information for various purposes, including:

1. Providing and Improving Our Services:

   • To process and manage quotes, policies, and inquiries.
   • To fulfill your requests, including payment processing (if applicable).
   • To maintain and improve the functionality of our Site.

2. Communication:

   • To send administrative information, such as updates to our terms, conditions, and policies.
   • To respond to your inquiries, comments, or questions.

3. Marketing and Promotions:

   • To send marketing and promotional communications about our products, services, and upcoming events that may be of interest to you.
   • You can opt out of such communications at any time.

4. Analytics:

   • To monitor and analyze usage and trends to improve user experience.
   • To track and measure the performance of our marketing campaigns.

5. Legal and Compliance:

   • To enforce our terms, conditions, and policies.
   • To comply with legal obligations, protect your vital interests, or protect the public interest.

3. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your activities on our Site. Cookies are small text files that are stored on your device when you visit a website. They help us:

• Remember user preferences and settings.
• Understand and save user preferences for future visits.
• Compile aggregate data about Site traffic and Site interactions to resolve issues and improve user experience.

You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly.

4. Sharing and Disclosure of Your Information

We will not share your personal information with third parties except in the following circumstances:

1. Service Providers:

   • We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service).

2. Affiliates and Partners:

   • We may share your information with our affiliates and partners to facilitate insurance quotes and related services.

3. Legal Requirements:

   • If required by law or subpoena, or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or respond to government requests.

4. Business Transfers:

   • In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Consent:

   • We may share your personal information with third parties if we have obtained your explicit consent to do so.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your personal information for any of the purposes outlined in this Privacy Policy, we will securely delete or anonymize it.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is foolproof, and we cannot guarantee its absolute security. You are responsible for keeping your username and password (if any) confidential.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

1. Access and Portability: The right to request copies of your personal information.
2. Rectification: The right to request corrections to any inaccurate or incomplete information.
3. Deletion: The right to request that we delete or remove your personal information.
4. Restriction of Processing: The right to request that we restrict the processing of your personal information.
5. Objection: The right to object to the processing of your personal information under certain circumstances.
6. Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw consent at any time.

To exercise these rights, please contact us using the contact information provided in this Policy. We will respond to all legitimate requests within the timeframes required by applicable law.

8. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

9. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of these websites before disclosing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.